Privacy
Policy
Effective Date: November 4, 2024 ยท Company: Truckssistance
Introduction
Truckssistance ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
Information We Collect
We may collect the following types of information:
a. Personal Information
Full name
Email address
Phone number
Business name and address
DOT number, MC number
EIN or SSN (only when necessary for filings)
b. Business & Compliance Data
Vehicle and fleet information
Tax and registration details
Licensing and regulatory data
c. Technical Data
IP address
Browser type
Device information
Website usage data (cookies, analytics)
How We Use Your Information
We use your information to:
Provide trucking compliance services
Prepare and submit filings (e.g., FMCSA, IFTA, IRP)
Communicate with regulatory agencies on your behalf
Process payments
Improve our website and services
Send service-related notifications
We do not sell your personal data.
Legal Basis for Processing (GDPR)
If you are located in the EU/EEA, we process your data based on:
Your consent
Performance of a contract
Legal obligations
Legitimate business interests
Data Sharing
We may share your information with:
Government agencies (e.g., FMCSA, IRS, state authorities)
Third-party service providers (e.g., filing agents, payment processors)
IT and hosting providers
All third parties are required to handle your data securely.
Data Retention
We retain your data only as long as necessary to:
Provide services
Comply with legal and regulatory obligations
Resolve disputes
Your Rights (GDPR & CCPA)
GDPR Rights โ EU Users
Access your data
Correct inaccurate data
Request deletion ("right to be forgotten")
Restrict processing
Data portability
CCPA Rights โ California Users
Know what data we collect
Request deletion of your data
Opt out of data sharing (note: we do not sell data)
To exercise your rights, contact us at: [email protected]
Cookies
We use cookies to improve user experience and analyze website traffic. You can disable cookies in your browser settings.
Data Security
We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure.
International Data Transfers
Your data may be processed in countries outside your own, including the United States. We take steps to ensure appropriate safeguards are in place.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.
Contact Information
For any questions regarding this Privacy Policy, contact us:
