Cancellation
Policy
Effective Date: November 1, 2024 ยท Company: Truckssistance
Client-Initiated Cancellation
You may cancel services at any time by notifying us in writing. However:
If work has not started, you may be eligible for a refund (see Refund Policy)
If work has already started, fees for completed work are non-refundable
Subscription or Ongoing Services
For recurring services:
Cancellation must be requested at least 3 business days before the next billing cycle
No refunds will be issued for already billed periods
Company-Initiated Cancellation
We reserve the right to cancel services if:
Required information is not provided
Payment is not received
The client violates our Terms of Service
We suspect fraudulent or unlawful activity
Effect of Cancellation
Upon cancellation:
All work will stop immediately
Access to services may be revoked
Outstanding balances remain due
Cancellation does not waive any outstanding fees for work already completed or in progress.
Reinstatement
If you wish to restart services after cancellation:
A new agreement may be required
Additional fees may apply
Contact for Cancellation
To cancel a service, send us an email with your request:
